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Is Santiago de Cuba Safe ?

There is much less crime outside the capital, but in Santiago de Cuba you have to take the same precautions as in Havana.

Be careful in the Tivoli district, especially if you come home late at night. 


Being Jineteros is a sport in Santiago de Cuba, or rather a mode of survival.

Santiago is one of the cities with the most Jineteros in Cuba.
It’s part of the local folklore, which makes people either love her or hate her.

Everyone will approach you with a different approach: cigars, girls, currency exchange, internet maps, books, excursions…

It can be very tiring after a few days to be seen only on a wallet on paste, but with a little humour it goes very well.

Also, if you go outside the perimeter of Cespedes Park to the Plaza Dolores and the adjacent streets, you can walk very quietly everywhere.
Traffic and Traffic

Always walk on the sidewalk. Cubans respect the signs, so do the same.
Beware of electric motorcycles !!! They are totally silent and you can’t hear them coming.

Always look behind you before crossing, even if you don’t hear anything.

Internet Access in Santiago de Cuba

There is wi-fi in most public squares, in the big hotels and in some private casas.

Buy wi-fi credit on scratch cards at Etecsa Telepunto centres,
There is usually a long queue, allow 1 hour to buy your refills.

Don’t buy your cards from street vendors, it’s a scam.

You can also change them in hotel lobbies such as Casa Granda or the Imperial Hotel.

If you plan to come back to Cuba several times, consider taking a phone line, at 30 Cuc le ship, it will avoid you to enter the long code at each connection.

Etecsa Multiservicios

  • Tel: 22 62 47 84
  • Adress : Esquina de la calle Heredia & Félix Peña (Small office in Plaza Céspedes)
    Prices : internet for 1 hour 1 Cuc ;
  • Hours: 8:30 am – 7:30 pm

Etecsa Telepunto

Purchase of Internet card + purchase of Chip and Cuban 3g Internet line.

  • Tel: 22 65 75 21
  • Address: Esquina de la rue Hartmann & Tamayo Fleites
  • Timetable: 8:30 am – 7:30 pm

Medical Services in Santiago de Cuba

Santiago has the best access to medicine and related services in the region.

Clínica Internacional Cubanacán Servimed

  • Tel: 22 64 25 89
  • Adress : Esquina de l’Avenue Raúl Pujol & Calle 10, Vista Alegre
  • Hours: 24 hours a day

Farmacia Clínica Internacional

  • Tel: 22 64 25 89
  • Address : Esquina de l’Avenue Raúl Pujol & Calle 10
  • Hours: 24 hours a day

Farmacia Internacional

  • Tel: 22 68 70 70

Meliá Santiago de Cuba

  • Address: Esquina de l’Avenue de las Américas & Calle M
  • Hours: 08h-18h


The city has many banks and exchange centres.

Banco de Crédito y Comercio

  • Tel : 22 62 80 06
  • Address : Felix Peña No 614 (In the modern building of Plaza Céspedes)
  • Hours: 09:00-17:00 Monday to Friday

Banco Financiero Internacional

Has an automatic cash dispenser.

  • Tel : 22 68 62 52
  • Address : Corner Av de las Américas & Calle I
  • Hours: 09:00-15:00 Monday to Friday


Has an automatic cash dispenser.

  • Adress : A l’esquina de José A Saco & Mariano Corona
  • Hours : 09h-15h Monday to Friday

Changing money (Cadecas)

Cadecas are the official places to change money.

Recently the guests in Casas Particulares have been offering much more advantageous exchange rates than in Cadecas.


  • Tel: 22 65 13 83
  • Address: Aguilera No. 508;
  • 8.30 am to 4 pm Monday to Friday, until 11.30 am on Saturday.

José A Saco

  • Address: José A Saco No. 409
  • Hours: from 8:30 am to 4 pm Monday to Friday, until 11:30 am on Saturday.

Post Office

  • Tel: 22 62 21 08
  • Address: Aguilera No. 519
  • Hours: 09h-17h

Now Your Turn

Now I would like to know, do you have any question ?

Or maybe do you have some information to add ?

Either way, let me know in the comments below

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